Alliansis (“we”, “us”, or “our”) values your privacy. This policy explains how we collect, use, protect, and share your information.
Account Information: Name, email address, company details, and password.
Usage Data: How you interact with our service, including IP addresses, browser type, device information, and access times.
Survey Data: Questions, responses, and related content you create or collect through our platform.
Payment Information: Processed securely by Stripe and Chargebee (we don’t store your payment details).
Communications: Messages you send us and records of our interactions.
Provide our services and maintain your account.
Process payments and send transaction confirmations.
Communicate with you about your account, updates, and support.
Improve our platform through analytics and user feedback.
Create anonymized benchmarks from aggregated survey data (no personal details included).
Comply with legal obligations and protect our rights.
We never sell your personal data. We only share information in these limited circumstances:
Service Providers: Trusted partners like Stripe and Chargebee for payment processing, hosting providers, and analytics services (all bound by privacy agreements).
Legal Requirements: When required by law, court order, or to protect our rights and safety.
Business Transfers: If we’re acquired or merged (your data would transfer under the same privacy protections).
With Your Consent: When you explicitly authorize us to share specific information.
We implement industry-standard security measures including:
– Encryption of data in transit and at rest.
– Regular security assessments and updates.
– Access controls limiting who can view your data.
– Hosted with Microsoft Azure for enterprise-grade security.
While we work hard to protect your information, no system is 100% secure. We’ll notify you of any significant data breaches as required by law.
Account data: Retained while your account is active.
Survey data: Retained as long as needed to provide services or as required by law.
Anonymized data: May be retained indefinitely for benchmarking.
Deleted accounts: Personal data removed within 30 days (some anonymized data may remain).
Depending on your location, you may have these rights:
– Access: Request a copy of your personal data.
– Correction: Update inaccurate information.
– Deletion: Request removal of your data.
– Portability: Export your data in a common format.
– Objection: Opt out of certain data processing.
– Restriction: Limit how we use your data.
To exercise these rights, contact us through our website.
Your data is processed in the United States. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.
We use cookies and similar technologies to:
– Keep you logged in
– Remember your preferences
– Analyze site usage
– Provide security features
You can control cookies through your browser settings, though some features may not work properly if disabled.
Our service is not intended for children under 16. We don’t knowingly collect personal information from children. If we discover we’ve collected such information, we’ll delete it promptly.
Our service may contain links to other websites. We’re not responsible for their privacy practices – please review their policies before sharing information.
We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of material changes by email or through our service at least 30 days before they take effect.
Questions about this privacy policy? Contact us through our website or at [email protected].
California Residents: You have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is sold or disclosed and to opt out of sales.
EU/UK Residents: This policy complies with GDPR. Our lawful basis for processing is typically contract performance or legitimate interests. You have the right to lodge complaints with your data protection authority.
