B2B Client Satisfaction – Alliansis
SRM Client Satisfaction Survey
Run free Net Promoter surveys for your supplier relationship management process!
Looking to optimize your vital technology supplier relationships? Deploy an online IT-focused client satisfaction survey in under 3 minutes during or after each project! Powerful, easy-to-digest results, instantly available.
Running a survey - it's this easy!
It is super-simple to get started and run Net Promoter surveys for free.
The pain point!
Alliansis solves a major pain point for anyone involved in a critical cloud or on-premise technology engagement, running an SrM survey to collect information from key stakeholders about how the supplier is performing.
Traditionally, to enable this process we have used generic survey tools. The issue is they take too much time to set up and run. And then you have to spend hours compiling the results into a meaningful set of reports.
Alternatively, larger enterprises have used customer engagement or supplier relationship management applications for this, but find them over-configured, difficult to use. They not lend themselves to the fast, dynamic environment found at the forefront of technology projects.
Introducing our tailored solution
Swift Deployment: Get your IT-focused client feedback survey up and running in under 3 minutes. Swift, streamlined, efficient.
Real-time, Valuable Insights: As soon as your survey wraps up, dive into actionable reports. Understand your supplier’s strengths and areas for improvement in the context of your software project.
Make Informed Decisions: Our solution not only collects feedback but also offers insights. Decipher what’s working and what needs recalibration, setting the stage for impactful action plans.
Only Pay for Results: You only pay when you access the insights, ensuring that your investment directly correlates with the value derived. And if the survey response rate isn’t up to par? No charges. Experience an evaluation method that prioritizes your interests—low risk, high returns!
Choose your survey
Free Net Promoter surveys, perfect for B2B account-based relationships!
Free
Ready now-
10 participants
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Client-on-Supplier
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Net promoter only
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Instant online reports
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Online help
Basic
Ready now-
20 participants
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Client-on-Supplier
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+ Best-practice questions
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+ Rating & comments
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Online Help
Standard
Coming soon-
100 participants
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Client-on-Supplier
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+ 10 templates
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+ Export to CSV / Excel
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+ Email Support
"Basic" Plan Survey Questions
Our 8 technology focused best-practice questions for the “Basic” survey plan
Meets Requirements
The supplier's solution or service successfully meets requirements, i.e. tasks, operations and features that the solution or service must perform.
Performance & Quality
The supplier delivers a solution or service that meets performance and quality standards. e.g. speed, reliability, security, and usability.
Project Management
The supplier provides strong project management capabilities including planning, coordination, risk management, and task management.
Changes & Issues
The supplier effectively handles unexpected changes or issues that arose, demonstrating adaptability and problem-solving abilities.
Training & Support
The supplier provides effective training and technical support, in line with the service levels.
Communication & Collaboration
The supplier's team is accessible, demonstrates effective communication and collaboration, including providing clear and timely updates.
On Time, On Budget
The supplier delivers on time and within the agreed budget.
Value for Money
The supplier provides a solution or service that is cost-effective and offers good value for money, based on budgetary considerations.