B2B Client Satisfaction – Alliansis
Looking to optimize your vital IT engagement? Deploy an online client satisfaction / supplier relationship survey in under 3 minutes during or after each project! Powerful, easy-to-digest results, instantly available.
It is super-simple to get started and run free Net Promoter surveys.
Alliansis solves a major pain point for anyone involved in a critical cloud or on-premise technology engagement, running a client satisfaction survey to collect information from key stakeholders about how the supplier is performing.
Traditionally, to enable this process we have used generic survey tools. The issue is they take too much time to set up and run. And then you have to spend hours compiling the results into a meaningful set of reports.
Alternatively, larger enterprises have used customer engagement or supplier relationship management applications for this, but find them over-configured, difficult to use. They not lend themselves to the fast, dynamic environment found at the forefront of technology projects.
Swift Deployment: Get your IT-focused client satisfaction up and running in under 3 minutes. Swift, streamlined, efficient.
Real-time, Valuable Insights: As soon as your survey wraps up, dive into actionable reports. Understand your supplier’s strengths and areas for improvement in the context of your software project.
Make Informed Decisions: Our solution not only collects feedback but also offers insights. Decipher what’s working and what needs recalibration, setting the stage for impactful action plans.
Only Pay for Results: You only pay when you access the insights, ensuring that your investment directly correlates with the value derived. And if the survey response rate isn’t up to par? No charges. Experience an evaluation method that prioritizes your interests—low risk, high returns!
Free Net Promoter surveys, perfect for B2B account-based relationships!
Our 8 technology focused best-practice questions for the “Basic” survey plan
The supplier successfully met the solution / service's functional requirements, i.e. the specific tasks, operations and features that the solution or service must perform.
The supplier delivered a solution / service that met performance and quality standards. e.g. speed, reliability, security, and usability.
The supplier provided strong project management capabilities including planning, coordination, risk management, and task management.
The supplier effectively handled unexpected changes or issues that arose during the project, demonstrating adaptability and problem-solving abilities.
The supplier provided effective training and technical support during and after the project, and in line with the service levels.
The supplier's team was accessible, demonstrated effective communication and collaboration throughout the project, including providing clear and timely updates.
The supplier delivered the project on time and within the agreed budget.
The supplier delivered a solution or service that was cost-effective and offered good value for money, based on budgetary considerations.