Month: February 2024

Feedback is crucial for B2B success and can lead to targeted behavioral changes enhancing organizational effectiveness. Ten key guidelines include: clear expectations, understanding decision consequences, adequate training for evaluators and managers, consistent communication, accountability, evaluator involvement in action planning, manager ownership of debriefings, follow-up procedures, and resources for development. Each guideline fosters more meaningful evaluations and productive B2B relationships, making them essential for IT service providers.