Month: December 2023

The concept of 360-degree evaluations in Supplier Relationship Management allows technology service firms to provide structured feedback to their clients, enhancing mutual performance. This approach involves understanding why such evaluations are conducted and setting clear objectives for the process, typically enhancing effectiveness and boosting efficiency. However, effective implementation requires thorough comprehension across all levels of both client and service provider organizations, a task that may prove challenging yet rewarding in improving the relationship.